🤫 The secret to a great patient experience
Hey there! 👋
Hope you're having a fantastic day!
This week on the podcast, Jerry Durham joins us to talk about all things patient experience and why it's so crucial to growing your practice.
Jerry and I talk through:
1. How to build an amazing patient experience starting with the first phone call.
2. Finding your target demographic (and why you must niche down).
3. And Jerry’s favorite books all clinic owners must read.
👊 Healthcare Hits: Your weekly dose of all things healthcare news, podcasts, memes, and more :)
💰 One of the easiest ways to get more patients. (Copy this!)
🟢 Avoid these mistakes if you ever want to sell your clinic.
🦾 First-of-its-kind study uses AI to diagnose mental distress in healthcare workers.
🤩 The future of OT & PT marketing.
🛠️ Strata Stats: Week of Oct 23rd
Support Team Response Time: 54 minutes
Engineering Projects Deployed: 66
System Uptime: 99.988%
Reimbursement Rate: 99.999676% (Strata customers are swimming in the $$)
🔦 Client Spotlight: This week we're featuring Justin Stiver & the team from Total Therapy Florida. They have 7 clinics across Florida and have been in the Strata family since 2022!
Finally, I wrote a new blog post highlighting some of the amazing work Strata has been up to the past few months. It includes amazing updates to our EMR. Check it out here.
Have a great rest of your day and if you have any questions, just reply to this email!
Cheers
Paul Singh
CEO, StrataPT
Strata Snips ✂️
☎️ Book A Call with Our Team
📱 Follow me on LinkedIn
🎧 Look out for our podcasts
📺 Subscribe to our YouTube Channel for Demos, Interviews, and more
✍️ Questions or Comments? Send us an email: hello@stratapt.com
Latest Podcast Episodes 🎧
#019: Build your clinic’s marketing plan for 2024
#018: How to apply consumer marketing tactics to your clinic (Feat. Zain Syed)
#017: How to build a health-tech start-up (feat. Shreya Jagarlamudi)
StrataPT
Hey hey! Hope you're having a fantastic week! We've got a brand new episode of Strata Shorts talking about In-House vs Managed Billing. It's a HOT topic and I'd love to know which side you fall on. Reply to this email and let me know :) During the episode, Thomas and I talk through: 1. The pros and cons of in-house and managed billing2. When a clinic should transition to managed billing Listen HERE! 👊 Healthcare Hits: 👀 This is a wild story about the craziness of healthcare. (read the...
Hey there! 👋 Hope you're having a great week! On this week's episode, we're talking content strategy for PT clinics with Justin Stiver, the owner of Total Therapy Florida which has 7 clinics across Florida. Justin and I talk through: 1 Justin’s exact content strategy for his clinics - I'm a HUGE fan of what he's doing. 2. And how to re-engage past patients (Copy this tactic for your own clinic) Listen HERE! 👊 Healthcare Hits: 🔥 Clinic owners, remember that you're responsible for these 3...
Hey there! 👋 Happy Friday! This week we've got 2 more killer episodes from Strata Studios. Give them a listen below and let me know what you think :) #018: Strata Stories- How to apply consumer marketing tactics to your clinic (Feat. Zain Syed) Zain and I talk through: 1. Artificial intelligence and machine learning in healthcare2. Should healthcare adopt coupons? 3. And tactics to steal from the consumer marketing world Listen HERE! #019: Strata Shorts - Build your clinic’s marketing plan...